So progress on this mini project has faltered a bit – hence the reason I haven’t been going on about it.
Today I pitched my idea on visualising production data so that the team can see what kind of experience our customers are having. This is a brief update on my progress…
I’ve mentioned in previous posts that I’ve started working for a new company. I’ve also mentioned before how I came to love big data & how Development Teams can use it to get an idea of Customer experience on our website.
This post was meant to be a rolling narrative of how my challenge to visualise Production data in my company is progressing, but I’ve been too busy to write it!
What this post is now is a snap shot of where I’m currently up to, how I got there & what I plan to do next.
We all know that we can use data generated from real customers to help us to create user journeys, scenarios & personas etc. but are you aware of the benefits of visualising some key aspects of that Production data for the Development team to see?
This is a story how of how I got my love of big data & the wealth of information it can provide to the Development team. My experience of monitoring & visualising Production data to get an idea of customer experience is very limited & limited to web applications at that. I’m hoping it will shape my ideas for future challenges…